Shell Consultancy Started Hiring For Customer Service Executive FRESHERS

Location: Multiple Cities (Gurgaon, Hyderabad, Jaipur, Kolkata, Mumbai, Noida)
Job Type: In-Office, Full-Time

About the Role

Join Shell Consultancy as a Customer Service Executive, where you’ll be at the forefront of delivering exceptional support and ensuring positive client experiences. This role is vital in upholding our high standards of customer satisfaction while contributing to the overall success of our consultancy.

As a key member of our team, you will manage customer inquiries, resolve issues efficiently, and build long-lasting client relationships.

Key Responsibilities

• Provide outstanding customer support via phone, email, and chat.
• Address and resolve customer inquiries and concerns promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure effective issue resolution.
• Consistently strive to exceed customer expectations and foster loyalty.

Skills and Qualifications

• Strong written and verbal communication skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to multi-task and manage time effectively.
• Proficiency in using CRM systems and customer service tools.
• Empathy, patience, and strong interpersonal skills.
• Ability to work independently and as part of a team.
• Proven ability to deliver high-quality customer support.

Experience and Eligibility

• Open to freshers – no specific degree required.

Salary & Benefits

• Annual Salary Range: ₹2,40,000 – ₹4,00,000
• Work Schedule: 5 Days a Week
• Job Type: In-Office
• Timing: Full-Time

Job Locations

• Gurgaon
• Hyderabad
• Jaipur
• Kolkata
• Mumbai
• Noida

Important Date

• Application Deadline: 10 October 2025, 12:00 AM IST

Note: If any employer asks you to pay a fee, please notify us immediately. Unstop does not charge any fees from applicants and does not permit partner companies to do so.

How To Apply For The Job?

After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link

Click Here To Apply For The Job: Apply Here