Wipro Is Hiring Freshers Service Desk Analyst 1 | ONLY Freshers | 2025 | Multiple Locations
Job highlights
- Any Graduate or Post Graduate, immediate joiners, strong troubleshooting skills
- Assist end users with application problems, diagnose and resolve IT incidents, log activities in incident management tool
Job description
** ONLY FRESHERS CAN APPLY **
Job Location : Coimbatore / Hyderabad / Bangalore
Shifts : 24*7 Rotational
Work Mode : WFO
Transport to be provided ( One Way)
Education : Any Graduate or Post Graduate can apply
Notice : Only Immediate Joiners
Job Role :
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email, or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
Role: IT Support - Other
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Support
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
English, Technical Support, Computer Science, Troubleshooting.
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
Click Here To Apply For The Job: Apply Here
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