Trigent Software Is Hiring For Technical Support Engineer(Automation) Freshers | Bachelor's Degree

Trigent Software Is Hiring For Technical Support Engineer(Automation) Freshers | Bachelor's Degree

Job Description

Technical Support Engineer (Automation) Fresher Role
About the Role:

• Kickstart your career with ServiceNow as a Technical Support Engineer (Automation). In this role, you will support global customers, solve technical problems, and ensure an outstanding customer experience while learning cutting-edge technologies on the ServiceNow platform.

What You’ll Do

• Assist customers with queries and technical issues via chat, email, and calls.
• Troubleshoot and analyze problems using logs and diagnostic tools.
• Collaborate with internal teams to resolve complex cases.
• Provide feedback to improve our product and support processes.
• Learn and grow your expertise in the ServiceNow platform.

What We’re Looking For

• Bachelor’s degree in Computer Science / IT / related field from a Tier 1 college.
• Excellent communication skills (verbal and written).
• Strong analytical and problem-solving mindset.
• Basic exposure to programming/scripting (JavaScript, Shell, PowerShell – preferred, not
• mandatory).
• Awareness of Operating Systems (Windows/Unix) and Cloud fundamentals (AWS/Azure).
• Passion to learn, adapt, and work collaboratively.

Why Join ?

• Be part of a global leader in cloud-based platforms.
• Opportunity to work with Fortune 500 customers.
• Comprehensive training and mentorship programs.
• A culture that values innovation, collaboration, and career growth.
• Flexible work locations (open to relocation beyond Hyderabad).

Top Skills We Value

• Excellent Communication
• Problem-Solving & Analytical Skills
• Technical Aptitude (Programming/Scripting Basics)
• OS & Networking Fundamentals
• Collaboration & Customer Orientation
• Curiosity & Quick Learning

Your journey to becoming a world-class support engineer starts here!

About Company

• Trigent Softwares Professional Services Division, based in Bengaluru and operating globally, focuses on strategic talentbased services and workforce augmentation. A CMMLevel4 organization, it specializes in deploying skilled technology professionals across diverse industries via bespoke resourcing solutions.
• Over the past five years, the division has successfully placed 4,000+ professionals, with an impressive ~80% transition rate to full-time roles, reflecting strong client engagement and performance-based retention Expertia. Alongside this, the parent Trigent group has deployed over 25,000 IT professionals across the US, India, Australia, Hong Kong, and Singapore—serving hundreds of clients across ISVs, enterprises, and SMBs

How To Apply For The Job?

After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link

Click Here To Apply For The Job: Apply Here